Is it possible to automate most interactions while still delighting customers? With Linc, yes. The CX automation platform purpose-built for retail, Linc uses conversational AI to deliver virtual assistance that meets shoppers at the moment of need and interest. In this 30-minute webinar recorded March 7, 2023, CX Effect Founder and CEO Andrew Pryfogle interviews Trevor Imani, Linc's head of global sales, who explains how the platform helps enterprise retailers and e-commerce resolve customer issues, increase buying, and build brand loyalty through exceptional experiences.

Is it possible to automate most interactions while still delighting customers? With Linc, a platform purpose-built for retail, the answer is yes. 

Trail Guide: Linc

Meet Customers Where They Are

How might you capitalize on advances in AI to improve customer care and reduce costs in retail and ecommerce? Find out in this webinar recorded on April 18, 2023. Andrew Pryfogle, founder and CEO of CX Effect, interviews Sam Krut, cofounder and chief revenue officer of Flip, a voice automation platform.

How might you capitalize on advances in AI to improve customer care and reduce costs in retail and ecommerce?

AI Unchained: Radical Reinvention of CX in the GPT Era

You've got to be creative to solve CX challenges when you can't hire your way out. CX Effect Founder and CEO Andrew Pryfogle explains how leaders are shifting labor dollars to new CX solutions in this keynote address at Gear Up, an event hosted by ARG on June 8, 2022, in McLean, Virginia.

You've got to be creative to solve CX challenges when you can't hire your way out. 

Delivering Transformative Customer Experiences in a Tight Labor Market

CX Effect CEO and Founder Andrew Pryfogle shares three quick use cases on how Airkit is disrupting the world of customer experience with its digital customer engagement platform.

Airkit is disrupting the world of customer experience with its digital customer engagement platform.

Gear Up With Airkit

CX Effect Founder and CEO Andrew Pryfogle explains why organizations are shifting labor dollars to CX technologies in this keynote address delivered March 7, 2022, at CX Lift in Colorado Springs, CO.

How are organizations addressing staffing challenges? They are shifting labor dollars to CX technologies.

Scouting the New World of CX

CX Effect Founder and CEO Andrew Pryfogle interviews Samm Karshenas, director of commercial sales for Neostella, which helps organizations implement UiPath's robotic process automation platform to save time and money and realize efficiency gains.

Neostella helps organizations implement UiPath's robotic process automation platform to save time and money and realize efficiency gains.