Every Agent Your Best Agent
Most results in a contact center are driven by a small number of team members while managers spend most of their time on low-performing staff who are highly transient. But what if the focus was on identifying and scaling great performance? That's what XSELL does. In this webinar recorded March 23, 2023, CX Effect Founder and CEO Andrew Pryfogle talks with XSELL Founder and CEO Matt Coughlin about the platform that makes every agent your best agent.